Sessions /

Writing Business Letters: An Attitudinal Approach #264

Business letters and email should reflect a positive, natural-sounding, and somewhat personalized writing style regardless of the topic matter—whether good news, bad news, or just routine information. Unnecessarily formal letters, or letters overladen with passive and noun phrase expressions, are not only wordy but also slow down quick-return communication. We will discuss, through four sample letters and exercises, how original letters can evolve into direct, polite, communicative revisions.

Business letters and email should reflect a positive, natural-sounding, and somewhat personalized writing style regardless of the topic matter—whether good news, bad news, or just routine information. Unnecessarily formal letters, or letters overladen with passive and noun phrase expressions, are not only wordy but also slow down quick-return communication. We will discuss, through four sample letters and exercises, how original letters can evolve into direct, polite, communicative revisions.